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Absolute disgrace of a company have taken money off an expired card which they shouldn't have done in the first instance tried amicably to resolve and for them to refund the same day they had debited. Very unhelpful staff very unhelpful company during all this that is going on an absolute disgrace they won't own up and refund a payment they shouldn't have taken. AVOID AT ALL COSTS!!
Rubbish technical support. Our email hasn't worked in near a month and we have paid £300 they charged to fix. They have taken money and do not respond to emails or urgent calls. Stay away from this company! Craig Johnson the guy we have liaised within technical support promised this issue would be fixed last week and nothing!.....all empty promised. Laura in social media customer support has become silence and the commercial director who I have emailed via Linkedin doesn't respond!
This is an absolute scam avoid at all costs. I registered two domains last year for £2 something. Recently I received an email telling me the subscription will be £44 this year and it will automatically go out of my bank account. I cannot get access to their site to cancel my subscription. Criminals!
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