1&1 vs. Afrihost 2021

ke Hostinger, Godaddy and Domainracer to make a best choice.

and mobile I am comfortable
Wow Afrihost support is top, enjoy abusing them left and right and centre always ready to assist Gershom M wow
Thank you

this address, for this I used their website, they approved of my location and allowed me to order the internet. I then proceed to pay the router and temporary usb stick in order to have wifi until they complete the installation. These things arrived within two days. For the next month and a half I kept receiving generic emails apologizing for delays or emails asking where in the building exactly my flat was located. They have also at some point sent me an email saying they could not send me what they need for installation because I gave them a wrong address and things could not be delivered, even though I had received the router with no issues several weeks earlier. I received at least 5 same emails to which I all responded. When I said I do not want to receive this same email anymore, I received a letter with the same questions, with the addition of them telling me that the flat number I gave them does not exist and I made a mistake. I then contacted my landlord, just to check, and the number was correct. I told them this, they replied that their services are not available for my address even though the initial check said otherwise, said sorry and requested I send the router back. That is 2 months of paying for their prepaid usb stick and the router, not getting internet installed in my flat, for them to just absolutely nonchalantly say that they will not do it. I am absolutely disappointed and would not recommend dealing with them.
Funnily, after they suspended my contract, I still received generic emails ensuring me someone will come to install the internet within the next week.

up on the streets as my sister built for my husband my fur baby and I. We moved in I finally got a job again and I decided to install fibre. Since my sisters household uses Afrihost and has for years against my intuition I went with her advise. It Took Afrihost one full month to install the fibre and the add they had up said one week for installation (no apology was received) after numerous phone calls and a full on temper tantrum the technical guy who was subcontracted by Openserve to do the install actually sorted out the problem and explained to me what needed to happen and my fibre was installed the very next day. Now two months down the line they don't execute their debit from my bank and decide to double debit the account this month. When i contacted them all i got for my efforts was a "sorry for the inconvenience caused" which thoroughly pushed up my blood pressure. When I told them I'd like to cancel I was promptly informed of a R999 cancellation fee that I will need to fork out. since I have not been with them for six months yet and also that their money back guarantee is not valid for fibre clients. I am beyond furious because now I am stuck with them for another four months. In my estimation since I am an unhappy customer they can be an unhappy service provider and I will be giving them bad reviews on every site that allows it. This I believe will balance the scales between HORRIBLE customer services and an unsatisfied customer. I think that these big companies need to be reminded that the customer pays their salaries and if they loose enough customers they may end up having to shrink their company size which may re-instill the proper work ethic they seem to have thrown away when they became a big fish in a small pond.