Arvixe vs. FlokiNET.is 2021

ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.

s not expecting the CEO of the company to go out of their way to handle this request, and the upgrade was complete in a matter of hours, with no significant downtime. There was some minor problems, but the support team quickly responded to each request. FlokiNET support team is much friendlier compared to other privacy-focused web hosts.

mails, all the online tools we have been running on our websites for 300+ customers of ours.
As an organization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office

and a small US host. I use a password manager RoboForm so almost never enter a password manually. I never had a problem with the other hosting companies. With Floki A. While they don't offer a real migration service they said they would transfer the Cpanel install from the old host to the new. I had bought a domain and website and they moved everything, not just the one domain. everything from the people who I purchased from. That started one big problem. It took at leas 2 weeks to migrate the domain so the first 2 weeks were a wasted of money as nothing worked due to this issue. Once the website data and all the other sites not belonging to me were move over I was told I was over the limit for space and data. But then again I did not want everything moved. So we had to remove what we deemed not ours and it barely fit in their 4gb package. Then the problem seemed to be if you logged onto Cpanel more than 5 times in an hour the firewall would block you. This meant minimum 24 hours to sometimes several days of being blocked till the would unblock you. I never had this problem before and was not entering 5 different passwords. It would work then while I was logged on block me. I kept asking support to unblock us and what was the problem. The same response some cut and paste from their records such as
Failed cPanel login from 1**.2**.231.**: 5 in the last 3600 secs - Sat Nov 14 03:39:00 2020
While I understand what they think the problem is, I did not try to log in 5 times in the last hour. I think that limit is way too low anyway.
But the point is if I'm locked out more than allowed to access my site it's a useless service.
Compared to the other hosts I've used, prices are high and the service and value are low, I was locked out more than logged in
Support was very slow like they did not care
You're basically on your own with this host as far a getting help or support so make sure you don't need support.
I can't recommend them and am looking for another host that offers great service and is offshore