Kirjoita arvostelu

Arvixe vs. SOFTSHELL HOSTING LTD

Comparison
Verratut vaihtoehdot Vieraile sivustolla Arvixe Vieraile sivustolla SOFTSHELL HOSTING LTD
Hinnoittelu
23 hostaussuunnitelmaa 7 hostaussuunnitelmaa
Aloitushinta 3,44 € / kuukausi 0,00 € / kuukausi
Ilmainen verkkotunnus Kyllä Ei
Kupongit Ei Ei
Käyttäjien arviot
1.9
3.7
Luotettavuus 1.7
3.7
Hinnoittelu 2.3
3.7
Käytettävyys 1.8
3.7
Tuki 1.5
3.7
Ominaisuudet 2.0
3.7
Käyttäjien Arvostelut
190 arvostelua 3 arvostelua
Viimeisin positiivinen arvostelu
Great support
Ma. Paulina Francesca Del Mundo,
9.2
I accidentally deleted my entire website (my fault), and my backups weren't working properly, but they managed to provide a backup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons... Lisää : a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting. Vähemmän
Good value
Tommy S,
10
Good value and fast support, overall very happy with my 3 VPS. Rare to find Taiwan located servers.
Viimeisin negatiivinen arvostelu
Arvixe Worst Ever.
Harris Kapur,
2.0
To Whom It May Concern
We have been held as a hostage by Arvixe, Arvixe has blocked our access to all our company data, our emails, all the online tools we have been running on our websites for 300+ customers of ours.
As an o... Lisää rganization we have the right to all the data stored and backed up with ARVIXE, if Arvixe team is so incompetent to solve such a grave issue first-hand, the least they can do is provide us with our data so that we don’t suffer these huge losses. More than 72 hours have passed just to receive a response and for the account to get activated. It’s simply unacceptable in today’s world for any IT company. Arvixe has ruined all our reputation that we have built in over 18 years in merely 3 days.
Our Account has been suspended due to a billing issue. Our account was created six years back when we had Mr. Soni as one of our partners and the account was created using his credit card (not on his name). Now when Mr. Soni has left our organization, Arvixe has automatically charged a six years old credit card which was not supposed to be charged for the invoice amount $229.42. Unaware of the charge Mr. Soni disputed this transaction and we weren’t informed about the same by Arvixe billing team, without reaching out to us and being completely inconsiderate about how severely it could affect our business ARVIXE TEAM suspended our account.
We have been asking for our account access for over 3 days so we can pay our invoices to take our account out of suspension but no one is there to take care of it. They just have a chat client, no phone or email address to address this issue directly. After chatting with their agents, we have always been asked for the same documentation over and over that we have submitted every time. After every submission we have been assured that someone will get back us to take the updated payment info but no one ever emailed or called to take the payment. This is happening 5 times in every 24 hours.
To take our account out of suspension, we have been requesting and cooperating with Arvixe chat support executives which are overseas, we have also provided all the required proofs, yet no action has been taken. We haven’t been able to login to our account. We have tried to reach out several times to the billing team to make the required payment but no response. We have never seen a company who doesn’t even have representatives to even accept the payment.
We have been facing this issue for over 3 days now – our sites, online customer tools, emails and all our data is inaccessible. We are suffering extensive Business Losses due to the unprofessionalism of ARVIXE TEAM. We provide services to more than 700 hotels and due to this suspension, we aren’t able to provide any tech support and are refunding all our customers due to no service. So far we have incurred $7800.00 in loss of revenue because of these documented refunds.
We've been waiting since 23rd February to present but still there is no response from Arvixe.
Attached are all the proofs that I have been continuously submitting to the ARVIXE SUPPORT TEAM.
Thanks
Harpreet Singh Kapur
Owner
Minds At Development LLC
COPY TO:
State Farm Insurance
Bureau of Consumer Protection, Division of Trade and Consumer Protection
Wisconsin Department of Agriculture, Trade and Consumer Protection
Arvixe Legal Department
Attorney Cook Office
Vähemmän
Not recommended
simon Q,
2.0
Please be careful when choosing this company . I chose a VPS from this company and paid annually. As soon as I installed the lnmp environment, The VPS server was closed, the company support saying that I was sending spam, and... Lisää then I filed a protest. After reinstalling the system, it turned on again. I continued to install lnmp and actively closed port 25. When I slept, I found that the service was terminated. The reason was still spam, So I asked them to investigate this situation and refund. At the time of purchase, their website clearly stated that there was a 30-day money-back guarantee. As a result, they refused my refund request. I asked them to actively check my behavior on the server because of their so-called spam, I did not send it. But they do not respond to my request.
There is another weird thing. At the beginning of the service, I could not log in to their vps server with ssh. After I sent a service order request, I could log in.
I suspect that they control the client's server for improper gain, or that the server is completely hacked.
Please be cautious.
Vähemmän
Jaettu hosting
8 suunnitelmaa 3,44 € - 34,43 € 3 suunnitelmaa 2,57 € - 8,60 €
Alle 4 $

PersonalClass

4,00 € / KK
  • Tila: Rajoittamaton
  • Kaistanleveys: Rajoittamaton
  • Paneeli: cpanel
Tarkastele suunnitelmaa PersonalClass

Starter

2,99 € / KK
  • Tila: 10 GB
  • Kaistanleveys: Rajoittamaton
  • Paneeli: direct-admin
Tarkastele suunnitelmaa Starter
Alle 8 $

PersonalClass Pro

7,00 € / KK
  • Tila: Rajoittamaton
  • Kaistanleveys: Rajoittamaton
  • Paneeli: cpanel
Tarkastele suunnitelmaa PersonalClass Pro

Professional

5,99 € / KK
  • Tila: 50 GB
  • Kaistanleveys: Rajoittamaton
  • Paneeli: direct-admin
Tarkastele suunnitelmaa Professional
Yli 10 $

BusinessClass

22,00 € / KK
  • Tila: Rajoittamaton
  • Kaistanleveys: Rajoittamaton
  • Paneeli: cpanel
Tarkastele suunnitelmaa BusinessClass

Business

9,99 € / KK
  • Tila: 100 GB
  • Kaistanleveys: Rajoittamaton
  • Paneeli: direct-admin
Tarkastele suunnitelmaa Business
VPS
4 suunnitelmaa 34,43 € - 86,08 €
Ei
Alle 4 $ Ei Ei
Alle 8 $ Ei Ei
Yli 10 $

VPS CLASS

40,00 € / KK
  • Tila: 50 GB
  • Kaistanleveys: Rajoittamaton
Tarkastele suunnitelmaa VPS CLASS
Ei
Dedikoitu palvelin
8 suunnitelmaa 110,78 € - 307,72 €
Ei
Alle 4 $ Ei Ei
Alle 8 $ Ei Ei
Yli 10 $

Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz

128,70 € / KK
  • Tila: 128 GB
  • Kaistanleveys: Rajoittamaton
Tarkastele suunnitelmaa Xeon E3-1220 V2 3.1GHz, Turbo 3.5 GHz
Ei
Pilvihosting
3 suunnitelmaa 92,96 € - 127,39 €
Ei
Alle 4 $ Ei Ei
Alle 8 $ Ei Ei
Yli 10 $

Basic

108,00 € / KK
  • Tila: 150 GB
  • Kaistanleveys: Rajoittamaton
Tarkastele suunnitelmaa Basic
Ei
Jälleenmyynti
Ei
3 suunnitelmaa 6,02 € - 14,62 €
Alle 4 $ Ei Ei
Alle 8 $ Ei

Starter

6,99 € / KK
  • Tila: 25 GB
  • Kaistanleveys: Rajoittamaton
  • Paneeli: direct-admin
Tarkastele suunnitelmaa Starter
Yli 10 $ Ei

Professional

9,99 € / KK
  • Tila: 50 GB
  • Kaistanleveys: Rajoittamaton
  • Paneeli: direct-admin
Tarkastele suunnitelmaa Professional
Palvelunestohyökkäyksen Suojauspalvelut
Ei
1 suunnitelma 0,00 € - 0,00 €
Alle 4 $ Ei

DDoS Protection 500+ Gbps Included for FREE

0,00 € / KK
  • Tila: Rajoittamaton
  • Kaistanleveys: Rajoittamaton
Tarkastele suunnitelmaa DDoS Protection 500+ Gbps Included for FREE
Alle 8 $ Ei Ei
Yli 10 $ Ei Ei
Data Centers
2 / 6 1 / 6
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Tukipalvelut
5 / 6 2 / 6
Livekeskustelu Kyllä Kyllä
Puhelintuki Kyllä Ei
Sähköpostituki Kyllä Kyllä
Tukifoorumi Kyllä Ei
Video-oppaat Ei Ei
Tietopankki Kyllä Ei
CMS-tuki
5 / 9 7 / 9
WordPress Kyllä Kyllä
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Drupal Kyllä Kyllä
Magento Kyllä Kyllä
Fantastico Kyllä Kyllä
Softaculous Ei Ei
PrestaShop Ei Kyllä
Zen Cart Ei Kyllä
Käyttöjärjestelmän Tuki
2 / 2 1 / 2
Windows Kyllä Ei
Linux Kyllä Kyllä
Kielituki
2 / 7 5 / 7
PHP Kyllä Kyllä
Java Ei Kyllä
Python Ei Kyllä
Node.js Kyllä Kyllä
Django Ei Ei
Perl Ei Kyllä
Ruby on Rails Ei Ei
Tietokannan Tuki
1 / 3 2 / 3
MongoDB Ei Ei
MySQL Kyllä Kyllä
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Tuetut Maksutyypit
3 / 6 0 / 6
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