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Horrendous service and slow servers
TSO Host used to be really good. Then they got bought out by Godaddy and that was it. They went down the toilet. Support is horrendous, servers are ve...
ry slow and over loaded. No doubt Godaddy bought them out and then stripped back their support and increased the number of sites per server to order to increase profit at the cost of providing a decent service. Had to migrate all our sites away to a better provider.
IMH Shared Email Servers End Up In Spam Databases, Causing My Email to Be Rejected
I've been an IMH customer for 10 years and been generally satisfied with their service. But over the last six months, I have been getting increasing ...
amounts of email rejected by yahoo, aol, mac, outlook, and others because IMH's shared email servers have been registered in various spam databases, including SpanHaus.
Over these last six months I have filed numerous tickets with support, seeking a solution. Support, each time I file a ticket, "rotates" the email server IP address. Things work fine for a couple of weeks, then the new IP address ends up in a spam database and I start getting rejected emails again. This last time, it was only two days after I filed the ticket that I started getting rejections.
IMH support has been no help. Their "solutions" are:
1) Keep filing tickets each time I get a kick back and they will rotate IP addresses.
2) Upgrade to a VPS package at $140 more per year and with resources I don't need.
3) Move my email to Google Gsuite.
What they haven't been able to do is tell me why they cannot get their email servers out of spam databases. I can only guess that this is because they are hosting spammers and not doing a good enough job of blocking them. Doesn't matter, I need a new ISP.
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