Site5 vs. Vultr 2021

had enough with the many limitations of shared web hosting and decided to upgrade to a fully managed VPS environment but realised very quickly that the cost was prohibitive for anything decent.
Vultr offers unmanaged VPS hosting for a fraction of the price ( $5.00 per month and even $2.50 per month for a limited time). You can even try it for free for one month. I then decided to dive in using the 1 month free offer to see if I could manage while keeping my site with the older shared web hosting.
What convinced me to go with them:
Major benefits are:
* Speed: (You need to try their High Frequency Compute)
* Flexible pricing: Unbeatable VPS starting at 5$ per month charged by the minute ( you can start at 2.50$ for a limited time)
* You only pay for what you use per the minute. This is quite amazing. You can deploy a server for 1 hour or 2 to try something and then Destry it. You will only pay few cents.
* 1 month Free trial using a 100$ coupon (limited time).
* Possibility to take snapshots (free for the moment) so you can restore your whole server any time. I use this very often. Before doing an upgrade, I take a snapshot and label it. If anything goes wrong, I can redeploy the server and everything is back to normal.
* Possibility of regular back up. I never used this option as it is an extra charge!
* Easy to follow documentation. I constantly using this. It is very easy to use and many articles are step by step guidelines.
* Automated WordPress installation via "One-Click-Apps" that deploy a Server with Wordpress already installed
Important note:
You need to have some knowledge or willing to learn your way around (which is possible using the free 1 month trial).
Do not use for a production server right away before checking that you are comfortable. Vultr support do not extend to help you in your project.
This is compensated by their relevant and extensive documentation.
Using their documentation I was able to install servers with different control panels (Free version of Plesk and open source control panel) and then install Wordpress sites. After feeling comfortable with the environment and understanding how to use Snapshots and backups, I was able to install and maintain production e-commerce sites.
I am using Vultr since August 2020 and I never had better experience and never learned so much.

mail was sent announcing a price hike, just a bill that I was planning on paying one month early and luckily noticed in-time that it was 20% higher. NO WARNING and NO EXPLANATION. It looks to me like they were hoping everyone would have auto-pay on and notice too late when nothing could be done about it. I got in touch with Billing and they and claimed an e-mail got sent out. I triple-checked and there was no e-mail, only the invoice oddly two months early. They claim they need the money and I was like, I have a one-page website using less than 100 MB of space and have nearly zero visitors. It's a hobby handcoding HTML, so for what I have been paying for and barely use, they are making tons of money off of me for 14 years since all I have is a Virtual Server dynamically sized for what I use, which is barely nothing. The person in the chat talked to their manager to give me my old price for one time only. I waited 15 minutes. Then again LYING via omission: "Here's the updated invoice. We gave you two monhts free. Invoice still says $144 but with $12 discount, so is still $132." So, they offer to give me my old price of 120 and instead of being forthright and honest, they try to make like they are doing me a big deal by saying they gave me 2 months free usage. I caught him. At first I said thank you (for the two months free) but after looking closely, I was in the midst of responding and suddenly the chat ended (they hung up on me) after they asked anything else?