How to contact Contabo Customer Support - Contact List 2024

Contabo Customer Support 2024 - How to Contact Contabo Support

Contabo’s VPS and dedicated servers are solid but can get complicated quickly, especially for beginners. Thankfully, Contabo offers multiple support options to help its customers get a seamless web hosting experience regardless of their knowledge level.

Contabo Customer Support Contacts

email support iconEmail supportsales@contabo.com (Sales only)
live chat supportLive chat supportN/A
call center supportCall center support (Phone)+49 89 3564717 70
ticket support iconTicket supporthttps://contabo.com/en/support-request/
abusive complaint form iconAbuse complaint formhttps://contabo.com/en/abuse/
Knowledge base support iconKnowledge base supporthttps://docs.contabo.com/docs/products/intro
Tutorials iconTutorialshttps://contabo.com/blog/tutorials/
Blog iconBloghttps://contabo.com/blog/

faqs icon

FAQshttps://contabo.com/en/customer-support/faq
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Contabo Social Media Support Contacts

Facebook iconContabo Facebookhttps://www.facebook.com/ContaboCom/
Twitter iconContabo Twitterhttps://twitter.com/contabocom
LinkedIn iconContabo LinkedInhttps://www.linkedin.com/company/contabo-gmbh

Contabo Legal Contacts

Terms & Conditions iconTerms and Conditionshttps://contabo.com/en/legal/terms-and-conditions/
Privacy Policy iconPrivacy Policyhttps://contabo.com/en/legal/privacy/
Security Policy iconSecurity PolicyN/A
GDPR iconGDPRN/A

Other Links

Wikipedia page iconWikipedia PageN/A
Affiliate Program iconAffiliate Programhttps://contabo.com/en/affiliate-program/

Contabo Alternatives

Contabo does a fabulous job at providing direct customer support and self-service resources. However, there are other alternatives you can consider in case you want another option. Here are the top-rated Contabo alternatives based on the wealth of reviews left by our users.

Kamatera's logoContabo AlternativesUltahost logo
Support rating based on HostAdvice users:

4.9

Support rating based on HostAdvice users:

4.6

Support rating based on HostAdvice users:

4.9

Contabo Support User Reviews on HostAdvice

Here are some Contabo user reviews from HostAdvice readers.

How to contact Contabo Customer Support - Contact List 2024

How to contact Contabo Customer Support - Contact List 2024

How to contact Contabo Customer Support - Contact List 2024

How to contact Contabo Customer Support - Contact List 2024

How to Contact Contabo

Contabo offers direct customer support via phone and ticket system. Its self-service resources include FAQs, product documentation, tutorials, and a well-researched blog. There is no live chat or email support for customers.

Contabo Phone

Contabo phone is available Monday to Friday, from 10 am to 8 pm CET. You will be charged normal rates for calling this number.

To see the current support number:

How to contact Contabo Customer Support - Contact List 2024

Ticket Support

Contabo also offers ticket support. Unlike phone support, ticket support is available 24/7.

To access ticket support:

  • Visit Contabo’s website.
  • Click HELP from the header links.
  • Click SUBMIT REQUEST under SUPPORT TICKET.
  • Follow the prompts to get a solution to your issue or query.
  • You can also contact ticket support by logging into your control panel.

How to contact Contabo Customer Support - Contact List 2024

Tutorials and Knowledge Base

Contabo offers a FAQs page, detailed product documentations, and online tutorials.

Here is a step-by-step guide for accessing the knowledge base and other resources:

  1. Visit Contabo’s website.
  2. Click HELP from the header links.
  3. On the CUSTOMER SUPPORT page, scroll down to locate and click on the FAQ, documentation, or tutorials.
  4. You can access the Blog by scrolling down to the footer links and clicking on BLOG under the MORE category.

Contabo Customer Support via Phone

Contabo’s Phone Support offers a quick and direct communication with the web host support agents. The number is a regular landline, not an expensive service number, so your calling rates would be the same as calling any other number in Germany. However, the phone support line is only available from Monday to Friday (10 am to 8 pm CET)

Contabo Customer Support via Ticket System

Contabo email support is available 24/7 and can be a quicker way to get things resolved. The system provides a series of prompts to help you understand what your query is about. In many cases, you will get a solution without even needing to speak with a support agent. This is because, in most cases, the system will recommend a resource instead of allowing you to create a ticket. If you want to speak with a ticket agent quickly, then you need to log into your control panel and create a ticket from there.

How to contact Contabo Customer Support - Contact List 2024

Contabo Customer Support via Tutorials and Knowledge Base

Contabo’ offers a lot of self-help resources via its FAQ, Product Documentation, Tutorials, and blog articles.

  • FAQ: Contabo FAQ provides answers to questions that most people have  before or after ordering a server.
  • Product Documentation: The Product Documentation provides detailed guideposts and How-Tos on Contabo products and solutions.
  • Tutorials: Contabo tutorials page offers in-depth how-to guides, technical tutorials, and how-to guides on server setup and app installations.
  • Blog: Contabo blog contains general articles and tips relating to the web hosting industry.

How to contact Contabo Customer Support - Contact List 2024

More about Contabo

Contabo is a Germany-based web hosting company that offers web hosting, VPS (Virtual Private Servers), dedicated servers, and colocation. Contabo is known for its affordable hosting plans, especially its VPS offerings, which are popular among individuals and small to medium-sized businesses looking for reliable hosting solutions. Read more about comprehensive Contabo brand review, 

Contabo Alternatives

Contabo does a fabulous job at providing direct customer support and self-service resources. However, there are other alternatives you can consider in case you want another option. Here are the top-rated Contabo alternatives based on the wealth of reviews left by our users.

Kamatera's logoContabo AlternativesUltahost logo
Support rating based on HostAdvice users:

4.9

Support rating based on HostAdvice users:

4.6

Support rating based on HostAdvice users:

4.9

 

Frequently Asked Questions

What are Contabo's customer support channels?  

Contabo support channels are phone or ticketing system support.  There is no email or live chat support.

What is the phone number for Contabo?

You can reach Contabo support by calling +49 89 3564717 70. Further information may be found on the company website at https://contabo.com.

Does Contabo refund?

Yes. Contabo has a 14-day money-back policy.

Does Contabo offer 24/7 support?

Yes. You can reach Contabo at any time and day via ticket support. Phone support is limited to business hours.

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