Palvelun Freenom käyttäjäarvostelut

Perustuu 82 arvosteluun 9 kielellä
4.2
HUONO

Asiakkaiden pisteet palveluntarjoajalle Freenom

  • Luotettavuus
    3.6 / 10
  • Hinnoittelu
    5.5 / 10
  • Käytettävyys
    4.5 / 10
  • Tuki
    3.1 / 10
  • Ominaisuudet
    4.1 / 10

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Kieli
Käyttäjiemme luottamus on meille tärkeintä! Hosting-yritykset eivät siis voi muuttaa tai poistaa arvosteluita rahalla.
Yrityksestä Freenom ei ole tällä hetkellä arvioita kielellä suomi, jos sinulla on kokemusta yrityksen palveluista, voit kirjoittaa arvostelun kielellä suomi
Ticket ID #302779
Intia
  • Luotettavuus 2.0
  • Hinnoittelu 2.0
  • Käytettävyys 2.0
  • Tuki 2.0
  • Ominaisuudet 2.0
2.0
UUSI

Guess what. It's time to take it to the public now

My first email I sent was 11 days ago, My first ticket was 4 days ago.
I transferred a domain from my previous registrar (1and1) to freenom.
I got few emails asking for confirmation etc. I did that.
I paid freenom and I was at ...Lue lisää
 
Chris Landsheere
Belgia
  • Luotettavuus 2.0
  • Hinnoittelu 10
  • Käytettävyys 8.0
  • Tuki 2.0
  • Ominaisuudet 8.0
6.0

Terrible support on paid domains!

No response 24 hours after opening an urgent support ticket.
I keep getting "Invalid option value" and "is not your contact" errors.
Meanwhile it's impossible to change te name servers, contact info, etc...
Domain name = whoox.com
Steve Williams
Britannia
  • Luotettavuus 6.0
  • Hinnoittelu 10
  • Käytettävyys 2.0
  • Tuki 2.0
  • Ominaisuudet 4.0
4.8

You get what you pay for

Käytetty palvelu: Dedikoitu palvelin
I've been using dot.tk / freenom.com for about 2 years now. Only once have I had a domain expire as I was away and couldn't renew it, so that's gone now. Perfect for personal projects and such, a top-level domain for $0.00. I high...Lue lisää
Elisa P
Meksiko
  • Luotettavuus 2.0
  • Hinnoittelu 4.0
  • Käytettävyys 4.0
  • Tuki 2.0
  • Ominaisuudet 2.0
2.8

They cancelled my domain without notice

Käytetty palvelu: Jaettu
I have a wordpress blog and one day my domain stop working. I knew my domain was about to expire but I was expecting the mail that warns of domain expiry because the 14 days of renewal period but it never came. So I now have a sit...Lue lisää
user avatar
Elisa P
I've come only to confirm my rating to this company, after a week since I've sent a mail to support, they don't bothered to answer me. I see they answer here almost instantly but in their emails they ignore you. Don't use their services.
Freenom
Dear Elisa,

Sorry to hear this happened to you. Please note two things (very important):

1. Part of the Freedomain terms and conditions is the rule that you have to renew the freedomain (again: for free) in the last 14 days ...Lue lisää
user avatar
Elisa P
I appreciate your answer but I really think you should answer your emails. In your website at this moment (www.freenom.com) there is only two contact channels: a phone in Amsterdam (long distance call to me) and your mail info (at...Lue lisää
Freenom
By the way, on my.freenom.com is a huge knowledge base with almost all the answers to your questions..

:)
Freenom
Dear Elisa,

Thank you for your reply.
Unfortunately there are many people emailing us and a big majority of them are only complaining that their spam domains were taken down. Freenom World is a new service that prevents abuse,...Lue lisää
user avatar
Elisa P
I'd prefer to have a proper answer regarding my old domain so I'm going to contact you trough your mail support (at) freenom.com and see if you can help me through there. If is not posible recover it maybe I will consider a pay on...Lue lisää
Disappointed User
Saksa
  • Luotettavuus 2.0
  • Hinnoittelu 2.0
  • Käytettävyys 2.0
  • Tuki 2.0
  • Ominaisuudet 2.0
2.0

Terrible service, you get what you pay for

The service was good at first, there were a couple of missing features compared to other registers, but no big deal, it's free after all. Until...
Suddenly, the DNS records changed and my two domains domains started redirecting t...Lue lisää
Freenom
Dear Sir/Madam,

Sorry to hear you are unhappy. Apparently you did not renew the domains, which is needed as some point. The fact that you can only register them again for money is a protection we offer to our free users. If you...Lue lisää
user avatar
psz
What are you talking about? How is domain offered for money a protection against someone else registering it? What stops anyone else from simply paying you and taking the name?

What are you writing is an explicit confirmation y...Lue lisää
user avatar
Marcel
It's very simple; when it's available for free it will be registered by someone else instantly and if this user follows the rules, we can (and will) not take it back. Providing it for free the minute it is cancelled ceases the opp...Lue lisää
user avatar
psz
Ok, I really want to understand your reasoning behind that.
Why won't you allow re-registering the domain for free by the previous registrant?
Robel Mul
Etiopia
  • Luotettavuus 10
  • Hinnoittelu 10
  • Käytettävyys 10
  • Tuki 6.0
  • Ominaisuudet 10
9.2

Good site

I used freenom domain the free one for morethan 6 month and they are great. I didn't got any trouble or problem. Two of my sites are working great and i hope it will continue like this. Thanks freenom
Freenom
Thanks for the feedback! And thanks for using Freenom!
Andrew Black
Ukraina
  • Luotettavuus 2.0
  • Hinnoittelu 2.0
  • Käytettävyys 2.0
  • Tuki 2.0
  • Ominaisuudet 2.0
2.0

Very unfair and no support service

I had 2 domains registered with them for a 2+ years. All was fine... just few weeks ago I noticed that my domains was vanished from the control panel. But they still worked and had lot of time until expiration, if I check them via...Lue lisää
Freenom
Dear Andrew,

There is always a reason. Can you share some of the domain names in an answer on this portal? After that I can reply with the exact reasons about what happened.

Kind regards,
Freenom Team
user avatar
Andrew Black
Currently my issue was resolved by tech support, but time of their reaction and what they really react on reasonable time, looks a little bit... strange. But, as I saisd above, problem was resolved, but I can't do nothing with feedback above - there is no optiion to edit it or remove.
Freenom
Dear Andrew,

No worries... glad to hear the issue was resolved.

Kind regards,
Marcel
user avatar
bolaji
Hi, I have been working with freenom for years, but never had to work. Any reasons why I would get eatethnic.tk’s server DNS address could not be found. error? my A records are fine and the default nameservers also. I left the nam...Lue lisää
Freenom
Dear Sir/Madam,

What domain is this regarding?

Kind regards,
Freenom Team
Purci Béla
Unkari
  • Luotettavuus 2.0
  • Hinnoittelu 10
  • Käytettävyys 4.0
  • Tuki 2.0
  • Ominaisuudet 2.0
4.0

If you buy cheaply you pay dearly.

Käytetty palvelu: CDN
They suspend domains without any notice, and do not reply to emails.
They also cancelled my domains a couple of times, and care nothing about facts, truth or proof. (I sent them a ping log, the server was up, continously.)

If you need a reliable service, forget them.
Freenom
Dear Purci,

Please explain in detail what happened (share a domain name). I will look into your account and reply to your remark here.

Kind regards,
Freenom Team
user avatar
Purci Béla
No, I expect tech support to answer my email written on July 30th. That is how it should work.

There are no details, my domain was simply suspended without any notification.
I read through your terms and conditions thoroughly,...Lue lisää
Freenom
Dear Purci,

You can complain on a review site, then you can share the domain name in question as well, right? I am unable to find your case based on the info here... please share the domain name and I will respond.

Kind regards,
Freenom Team
user avatar
Purci Béla
I will not share the domain name publicly.
I resent the email to support@freenom.com (I read below that you never read emails sent to info@freenom.com, why the address then?!)
Freenom
So you are complaining on hostadvice, but when I want to provide you help (and you chose this medium, so here's where we communicate with you), you refuse to share the information. Maybe I am wrong, but I think I understand why.
...Lue lisää
user avatar
Purci Béla
No, I do not think you understand why.

This a bit sanctimonious, coming here 'to help' disappointed users, who would not be so disappointed if you had a proper working support. They chose this medium because they have no other ...Lue lisää
Freenom
Dear Purci,

If you are so brave to complain on hostadvice, you should be so brave to provide the domain name as well... anyways, personal opinion :)

Apparentely you have no idea how many domains are being registered (for fre...Lue lisää
user avatar
Purci Béla
I am not brave, I am desperate. (I do not think my domain name should be public, and yes, before I made my complaint public, I tried to keep it non-public, tried your support. Without success. At least now I know why, thanks to y...Lue lisää

Freenom – asiantuntija-arvostelu 2017

Kirjoittanut: Michael Lavnduski

Freenom-arvio

  • Luotettavuus
    9 / 10
  • Hinnoittelu
    10 / 10
  • Käytettävyys
    9 / 10
  • Tuki
    8 / 10
  • Ominaisuudet
    8 / 10
8.8
Arvosanan arvioinut Michael Lavnduski
Asiantuntija-arvostelua ei ole käännetty kielellesi. Auta yhteisöä ja kirjoita käyttäjäarvostelu nyt omalla kielelläsi.

Amsterdam based hosting for low cost hosting

Freenom.com is a web-based domain management company located in Amsterdam, Netherlands. Freenom.com offers  a variety of professional domain management and reseller services for large and small businesses. Freenom.com is the world's first and only free domain provider that helps bring people online by connecting them through the latest in website building and hosting technology.

Uptime & Reliability

Vertaile
9

Good quality hosting with nice reliability

Freenom.com also offers technical support. If you have any questions or need to leave feedback they can be reached by phone or email.They normally reply within 24 hours. Freenom uses the latest AnyCast technology that guarantees stability and performance of all the domains it manages.They offer service monitoring and performance control with Anti Spam and virus protection. They also offer anti hack and abuse technology to keep free domains safe and secure from vulnerable intrusions.

Features

Vertaile
8

Easy to use features for most sites

Freenom.com offers free domain and reseller hosting packages. You have the option of choosing between unlimited domain registry's under .Tk, .GA, .CF, and .ML. All other Domains such as .com and .net start at $6.71. With Freenom.com there is no commitment and no monthly fees so you can cancel at any time. You can prepay any amount you wish in your account and register as many free domains and paid domains through their intuitive interface and API. Freenom.com reseller program is set up on an extensive API or hosting module and  allows you to have the flexibility to group and list as many customers as owners to your accounts. Their incentive program encourages customers to sign up and offers a 25% discount.

If you have a website or company in need of IP or developer services, Freenom.com offers domain management and administrative tools to help your business to protect a brand that requires increased protection all from one extensive web interface. Freenom is known to be the largest domain provider after .COM. They are well known through Europe all the way to the United States, China and Russia. With the Freenom Ip agency partner account, you can register domains with the domain registration tools that will ensure your customers brand is secure.

Support

Vertaile
8

Limited contact options

Freenom.com has over two lines of communication. They can be reached by live phone or email.  Once you get in touch with them they seem like they are able to solve your problems fairly quickly from what I have found.  They really don't talk too much about their support, however, which is unfortunate.

Pricing

Vertaile
10

Low cost hosting

Freenom.com offers unlimited domains for free as long as they fall within the five categories of listed domains. All plans are on a month to month basis and can be canceled at anytime. There is no set up fee to register. Through freenom.com there is only a $10.00 refundable deposit within the first 30 days of service. All Freenom.com service include support and client portal with control panel. If you are not fully satisfied with their services, Freenom.com also offers 30 day money back guarantee depending on the amount of domains registered. More information on their money back guarantee and domain policies can be found on their website under Terms and conditions.

Summary

Great option for free domains and low cost hosting

Freenom.com has a very structured reseller plan that allows users to have the flexibility of managing multiple accounts from one extensive interface. I would recommend Freenom.com based on the amount of  reseller solutions they offer at little to no price upfront. Freenom gives businesses and partnering countries the opportunity to create local content within their community. If you're looking for a company to grow your business with, then I recommend using Freenom for their reseller program. Their free unlimited domains is unmatched in the hosting community. And with no set up fees and only $10 to get started, its a  no brainer to choose them for your next hosting solution.

Pros:

  • 30 day money back guarantee
  • Free domains (specific top level domains)

Cons:

  • Only offering shared hosting
  • Limited tech support options

 

 

 

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