I registered a new account for my customer on December 22 2023 (my country time). And on December 25 2023, I plan to order a Windows VPS at serverpoint.com, so I ask my customers to make a deposit payment to Serverpoint via PayPal of 35$, and I have ensured the balance has been entered in the evening. Then tomorrow, December 26 2023, I will order the VPS but I can't log in to the account, and I'm sure the email and password I entered are correct, until they were wrong 4 times.

I asked my customer to make sure that there was no change to the password. And then my customer also tried to log in but was unsuccessful and a notification appeared that my account had been suspended due to entering the password incorrectly more than 5 times.

I contacted Customer Support and told them what I experienced. But their response was only simple and unclear,
"Dear Customer, Thank you for reaching out. Regrettably, I must inform you that our team was unable to verify your order, leading to the rejection of your request. We apologize for any inconvenience this may have caused." I asked for a detailed explanation and asked for my money to be returned, but until now there has been no response from serverpoint.

Serverpoint.com has several domains:
- serverpoint.com
- colossuscloud.com (to login and register redirect to serverpoint domain)
- aplushosting.com (maybe for administrative and redirect to serverpoint.com)

I tried to register on the colossuscloud.com domain using the same email and password from my customer. And it turns out it was successfully registered, only the username is different. But login using email. If you are a programmer, surely you know how bad their system is.

I really, really don't recommend that you use the services of this hosting. By writing this review, I only hope that there are no more victims like me. Pathetic hosting.

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Update: My payment has been refunded.