Exabytes Malaysia vs. TMDHosting 2021

RYTHING!
Great technical quality hosting including several excellent features according to the chosen plan, thus an advantageous cost-benefit ratio, obtaining way more than what you pay for, great technical support extremely kind, solicitous and "patient" 24/7/365.
I have been a merchant for forty six years therefore I highly value good, honest and transparent commercial judgment, kindness and politeness, because these are the reasons why we merchants earn the respect of our customers and therefore their loyalty, fully shared criteria and all this stands out at first sight in TMDHosting.
I arrived to TMDHosting investigating reviews on Google, all 100% possitive, some spaniard webmaster said, TMDHosting is the little jewel of the internet, not well known so far though.
A couple of years after this has much changed, and I am a fully satisfied custumer beyond any slight doubt.
Still hesitating, didn't you make up your mind yet? To stop wasting time is the best idea!

t almost the same price on the plan but their hosting server is better than Exabytes. I signed up and done the site migration to test. End up the server performs better than Exa. It's same level of hosting spec but I get my websites hosted in a server with better performance. I really cannot tell why they treat Business Hosting Plan this way. I choose them because of they are a reputable company in Malaysia. I guessed I'm wrong with it.
And, their online supports have a lot of improvement need to go. When you asking a question, they will take more than 5 - 15 minutes to reply.
When I complaint why my server is that kind of performance, they come back with a response and said "As we check, we find everything is okay for us."
What else can I say? I decided to make the switching.

email that they have charged my credit card for another year of hosting. I was shocked about it and upset. I inquired about it and requested that I be refunded for the following reasons:
1. It's difficult financial times during Covid. The money charged can greatly help us with more important expenses.
Their take: Its their rule. I said there is always an exception if your company has a heart, you would consider that. They said their clients want it auto renewed because they don't want downtime. I said, still, I am not same as all your other clients so you should consider. They never did.
2. They didn't remind us about it before the due date. I have seen articles online that talked about legal cases because companies needed to remind their clients before renewing even if they're on auto-renew. In my case, there wasn't any auto-renew options.
Their reply: It was in the contract. Who would read those long contracts? Does anybody do? I said if that was the case it should have been straightly said right from the start and that they needed to remind because obviously, I wasn't needing that hosting anymore. Still, they insisted.
I don't like the way they do this thing. I am going to use my hosting because it's gonna be wasted. I have to make another site just so it's going to be useful. However, if I need to go on with my site next year, I am going to move my website to another hosting company and would never use this hosting company again.