A2 Hosting vs. FlokiNET.is 2021

s because I'd changed the url to start http rather https, but discovered that Mike (your support op) had already made a diagnosis and had fixed the problem. Very impressive. Regards Brian

s not expecting the CEO of the company to go out of their way to handle this request, and the upgrade was complete in a matter of hours, with no significant downtime. There was some minor problems, but the support team quickly responded to each request. FlokiNET support team is much friendlier compared to other privacy-focused web hosts.

issues for their PostgreSQL hosting.
This is the 11th day of our purchase and we've not been able to get any satisfactory resolution for our issues. All we get are arbitrary, vague and arrogant replies. The support staff sucks and their response sucks even more. We dialled the local India support number but no one responds; all we hear is their irritating IVRS which blabbers a lot and then gets disconnected. We had to make an international call to the US Support number. We spoke to 3 agents, everytime a different one. All they could do was escalate the issue. Till date we have no resolution and this is very shameful on the part of A2 Hosting to fool around customers. This was not the A2 Hosting that I knew earlier. Earlier, they were very professional and now some jokers are just warming the seats doing nothing.
Totally incompetent and incapable support system. They only give support by "Tickets", and have clearly said that they cannot give telephonic support or by remote connections to my machine so that we can resolve issues. They're simply not interested in resolution of any issue and are wasting people's time and money. I wouldn't ever reccommend A2 Hosting to anyone ever in my lifetime.
See the attached transcript of all the communications happened via tickets. This highlights the incompetence of A2 Hosting. I have deliberately not sanitized any part of the transcript so that what we say can be verified and validated as the truth.

and a small US host. I use a password manager RoboForm so almost never enter a password manually. I never had a problem with the other hosting companies. With Floki A. While they don't offer a real migration service they said they would transfer the Cpanel install from the old host to the new. I had bought a domain and website and they moved everything, not just the one domain. everything from the people who I purchased from. That started one big problem. It took at leas 2 weeks to migrate the domain so the first 2 weeks were a wasted of money as nothing worked due to this issue. Once the website data and all the other sites not belonging to me were move over I was told I was over the limit for space and data. But then again I did not want everything moved. So we had to remove what we deemed not ours and it barely fit in their 4gb package. Then the problem seemed to be if you logged onto Cpanel more than 5 times in an hour the firewall would block you. This meant minimum 24 hours to sometimes several days of being blocked till the would unblock you. I never had this problem before and was not entering 5 different passwords. It would work then while I was logged on block me. I kept asking support to unblock us and what was the problem. The same response some cut and paste from their records such as
Failed cPanel login from 1**.2**.231.**: 5 in the last 3600 secs - Sat Nov 14 03:39:00 2020
While I understand what they think the problem is, I did not try to log in 5 times in the last hour. I think that limit is way too low anyway.
But the point is if I'm locked out more than allowed to access my site it's a useless service.
Compared to the other hosts I've used, prices are high and the service and value are low, I was locked out more than logged in
Support was very slow like they did not care
You're basically on your own with this host as far a getting help or support so make sure you don't need support.
I can't recommend them and am looking for another host that offers great service and is offshore